“Hospitality will be one of the driving forces of tomorrow”, Benoit-Etienne Domenget, CEO of Sommet Education

Interview of Benoit-Etienne Domenget, CEO of Sommet Education, a unique education group specialised in hospitality management and the culinary arts. Its institutions include Glion, Les Roches and Ecole Ducasse.

How did you resume activities ?

We have transformed our educational institutions to allow lessons to continue, while ensuring maximum safety.

We have transformed our educational institutions to allow lessons to continue, while ensuring maximum safety. Our students have been pursuing remote learning since March with the same level of excellence and standards.

Our teachers have worked tirelessly to make more than 2,500 videos available on all the subjects that we teach. 100 additional videos per day are provided on this platform and lessons are complemented with small discussions. Today, 95% are connected to us from 90 countries. Remote learning and new technologies have enabled us to guarantee the continuity of studies at the highest level.

What have you learned from the crisis?

This crisis highlights the complementary nature of face-to-face and remote learning. We have developed innovative models both in terms of format and content with, for example, virtual open days and the exceptional new series of live online courses “Leading Hospitality Through Turbulent Times”.

Students have praised our campus model based on the Swiss model combining theoretical and practical teaching, small class sizes and personalized support. They want to get going again as soon as possible.Students can gain an in-depth understanding of how the crisis is affecting the industry while learning how to deal with it from experts in the most effective way possible.

We have a unique opportunity to make “tomorrow” the starting point for more balanced and sustainable growth, and Hospitality will be one of its main driving forces.

I am also convinced that this crisis is the unwanted spark that will help us to reconcile visions of the world that have been opposed for too long… Uncontrolled and limitless globalization is not sustainable, nor is the temptation to withdraw into oneself or the quest for decline or idealized backward growth.We have a unique opportunity to make “tomorrow” the starting point for more balanced and sustainable growth, and Hospitality will be one of its main driving forces.Hospitality is much more than just an industry: it is the art of service, dedication to others, generosity, and openness to the world.

What is your objective for 2020?

It is possible to combine the development of global trade, travel and access to leisure for many, while being more respectful of resources, more committed to the development of local communities and businesses.

To be strong on the fundamentals of our teaching. Personalized support, attention to the development of interpersonal skills. Social skills rather than know-how are at the heart of their success. And continue to innovate, to meet the challenges of tomorrow.

It is possible to combine the development of global trade, travel and access to leisure for many, while being more respectful of resources, more committed to the development of local communities and businesses. Managing this complexity is the challenge of our generation and it is also our commitment to the next one.

This article was originally published on Paris Fantastic!, our content partner.